Refund Policy

All ticket sales are final. We do not offer refunds or exchanges once a ticket has been purchased. Please ensure that you are able to attend Spellbound In Seattle before purchasing your ticket. In the event that the event is canceled or rescheduled, you will be notified, and your ticket may be eligible for a refund or exchange subject to the circumstances of the cancellation or rescheduling of the event.

By purchasing a ticket, you agree to these terms.

Exceptions: There are no exceptions to our refund policy.

Customer Support: If you experience issues receiving your ticket, please contact our support team at spellboundinseattle@gmail.com or through the Contact Us Form on our website. We will make every effort to assist you with resolving any technical difficulties. Please note we are a small team and it may take us longer than normal to respond or resolve your issue.

Ticket Resale Policy

Resale Pricing Policy: Please note that reselling purchased tickets is only permitted at face value or for a price lower than the original purchase cost.

Selling at a Loss: If you choose to sell your ticket for a price lower than your original purchase cost, the event is not responsible for any financial loss. Please ensure that you are comfortable with the price at which you are reselling your ticket.

Resale Process: A resale thread will be posted and pinned in our official Facebook Group. This thread will serve as a marketplace for ticket resales. Please visit the link above or at the bottom of this page to join the Facebook group. Once you are a member, locate the pinned resale thread where you can post your ticket for sale.

Ticket Transfer: Once a resale has occurred, please fill out the Ticket Transfer Form. We will assist with updating the ticket holder’s information to ensure a smooth transition.

Secure Transactions: For your security, we recommend using secure purchasing services, such as PayPal Goods and Services, when buying or selling tickets. This ensures both buyer and seller protection during the transaction.

We encourage all ticket holders to participate in the resale thread if you need to resell your ticket in order to connect with people who are buying and selling tickets. This system helps maintain transparency and ensures that tickets are transferred safely and securely.

Harassment Policy

Commitment to Creating a Safe and Inclusive Environment

At Spellbound in Seattle, we are dedicated to providing a welcoming, respectful, and safe space for all attendees, authors, vendors, influencers, and staff. We believe in fostering an environment that celebrates diversity, inclusion, and mutual respect. We have a zero-tolerance policy for harassment of any kind.

Harassment Includes, But Is Not Limited To:

• Verbal or physical harassment, including offensive comments, slurs, or jokes related to race, gender, sexual orientation, disability, appearance, religion, or any other personal characteristic.
• Unwelcome sexual attention, advances, or behavior.
• Aggressive or threatening behavior, including stalking, intimidation, or coercion.
• Inappropriate or disruptive behavior that interferes with the experience of others.
• Harassment via digital platforms or social media related to the event.

Reporting Harassment:

If you feel that you have been subjected to harassment or witnessed inappropriate behavior, please report it to our event or hotel staff as soon as possible. We will handle all reports confidentially and with the utmost seriousness.

Consequences of Harassment:

Any attendee found to be engaging in harassment will be immediately removed from the event and may be banned from future Spellbound Events. We take the safety and well-being of our community seriously and will take swift action to address any concerns.

Our Commitment to You:

We are committed to creating a space where all individuals can enjoy the event without fear of discrimination, harassment, or discomfort. We encourage an atmosphere of respect and support for all involved.

Accessibility Policy

Commitment to Accessibility and Inclusion

At Spellbound in Seattle, we are committed to ensuring that all attendees, speakers, authors, and staff have an inclusive and accessible experience at our event. We strive to create an environment where everyone can fully participate, regardless of their individual needs or abilities.

Accessibility Features and Services:

• Venue Accessibility: The event venue is fully accessible, including ramps, elevators, and restrooms designed to accommodate guests with mobility challenges. All areas of the venue will be accessible to those using wheelchairs, scooters, or other mobility aids.

How to Request Accommodations:

To ensure we can provide the best experience for all attendees, we encourage anyone with accessibility needs to contact us in advance. You can reach out by email at spellboundinseattle@gmail.com. Please include details of your requirements, and we will work to make necessary arrangements.

We ask that accessibility requests be submitted at least 4-6 weeks before the event to allow us ample time to provide the accommodations.

Dietary Restrictions and Allergies:

If you have specific dietary restrictions or allergies, please inform us at the time of ticket purchase so we can ensure appropriate food options are available for you during the event. Please email us here.

Commitment to Continuous Improvement:

We are dedicated to continuously improving our event and the experiences of all participants. If you have any suggestions or feedback on how we can further enhance accessibility at Spellbound in Seattle, please don’t hesitate to share. Your feedback is invaluable in helping us create a more inclusive and welcoming event for everyone. You can also head to the hotel’s website to see any additional accommodations that they provide.